Sometimes we think too hard about what content will be most engaging for our social media networks… when really we don’t need to think so hard it gives us a nose bleed. It’s all about thinking how our customers think and how they connect and/or use our product. Brands need to stop shouting at the top of their lungs, on their Facebook page about themselves… ask yourself  ”why is my brand in business  right now” it’s because of YOUR CUSTOMERS! ((DUH!!)) So let’s talk to them,  let’s learn about them, let’s show them that we’re real people too!

I want to share an example of an A++ company that “Get’s It” Now @nicolecshaffer is going to tell me “@paigeiam you’re obsessed with @oreo” but honestly they ROCK not only when eating them but following them online

Now if  you don’t follow Oreo, please stop what you’re doing right now and follow them on Twitter and LIKE them on Facebook because today I just witnessed the BEST post they have ever done (well they do a lot of great posting but this one is my favorite) Check it out:

Insane right?!!? Within minutes they had over 2,000 Likes and almost 1,000 comments… AWESOME SAUCE!!  They are really thinking about how people eat their cookies… they know that everyone dunks their cookies and everyone ALWAYS dunks their Oreos… they nailed this on the head  because the milk after all your cookies being dunked in is TRUELY the best ever (.com) Who wouldn’t connect and most importantly ENGAGE on this post!!! AND it doesn’t stop there… check out their Twitter feed almost every tweet is an @message to someone that is an Oreo fan AND AND it’s nothing crazy! They responded to some tweeps with the simplest but most engaging tweets.. check them out:

The point to this blog post is SIMPLIFY your thinking, step back and put yourself in your customers shoes.

Ahhhh I can’t express how happy and excited something like this makes me